Payment Policy
At Sarah & Michael Toronto, we offer a selection of secure and reliable payment methods to ensure a smooth checkout experience for all customers.
Below you will find the payment options available in our store.
1. Accepted Payment Methods
We currently support the following payment methods:
Shop Pay
A fast and secure checkout solution allowing customers to save their details for future purchases.
Credit Cards
We accept major credit cards, including:
- Visa
- Mastercard
- American Express
Digital Wallets
For customers who prefer a faster checkout experience, we also accept:
- Apple Pay
- Google Pay
All payment options are displayed automatically at checkout based on device and browser compatibility.
2. Secure Payment Processing
All transactions are processed through SSL-encrypted, PCI-compliant payment processors.
This ensures that your payment information remains fully protected at all times.
- Your card details are never stored on our servers.
- Payment processing is handled externally by trusted payment providers.
3. Order Processing
Orders are processed only after payment has been successfully completed.
If a payment fails or is declined, the order will not be prepared or shipped.
4. Refunds
If you are eligible for a refund (for example, after an approved return), the refund will be issued to the original payment method used at checkout.
Refunds are typically processed within 14 days after we receive and inspect the returned item as outlined in our Return Policy.
5. Payment Questions
For any questions regarding payments or failed transactions, feel free to contact us:
Email: info@sarahmichaeltoronto.com
Customer Support Hours:
MON – FRI: 09:00 AM – 06:00 PM
SAT – SUN: 10:00 AM – 05:00 PM